Support

Topic	Replies	Views	Activity
What you'll find in the Support category Support Ask a question and search for answers to get the support you need.	0	194	June 29, 2022
Very Poor Performance in Workspace Support support-ticket	10	50	November 23, 2022
Opening a Workspace gets a crashed page Support	4	56	November 10, 2022
Unable to access Support	1	43	November 13, 2022
Service Status for Bluescape Service Updates Our goal is to ensure the status of Bluescape is consistently monitored and for you to see what’s currently happening. Here you will find real-time updates for the service status of Bluescape as a whole. You can also se…	0	766	November 2, 2021
Bluescape Accessibility Statement Support	0	53	November 9, 2022
Basic Troubleshooting Support	0	809	November 30, 2021
Quality of PDF viewer lacking Support support-ticket	5	104	November 9, 2022
Adding users by csv Support known-issue , bug	1	61	November 7, 2022
Select stuck and has locked assets Support known-issue , support-ticket	1	49	November 7, 2022
Users are not able to duplicate a template workspace Support	2	56	November 4, 2022
So many issues with recent updates Support	13	246	November 1, 2022
Select and Pan tools getting stuck Support	2	97	November 17, 2022
Login help - forgot password email doesn't arrive Support	6	100	November 13, 2022
I am Able to log into bluescape community but not bluescape Support org-admin , hardware	7	96	November 11, 2022
Deleted assets keep reappearing Support support-ticket	7	92	November 9, 2022
Unable to View Video Pasted from Another Workspace Support fixed-issue	2	344	October 7, 2022
Removing the "Default Role" Workspace Setting Support org-admin , fixed-issue	2	270	October 7, 2022
Duplicate Workspace Icons Appear Intermittently After Placement or Selecting Connectors Support fixed-issue	2	257	October 7, 2022
Blank Screen Appears when Attempting to Open Popsync Support fixed-issue	1	153	October 7, 2022
Icon Library Does Not Load in New and Existing Workspaces Support fixed-issue	1	187	October 7, 2022
Unable to Claim a Workspace as a Guest After a Popsync Search Support fixed-issue	1	156	October 7, 2022
Profile is lost and a new empty one was created, all updates were lost Support	4	85	October 4, 2022
Cannot see my personal meeting link Support known-issue , bug , support-ticket	13	258	September 22, 2022
One of my workspace will not open Support support-ticket	4	113	October 20, 2022
Help! Allow Workspace Editing is Disabled! Need this! Support	6	158	October 19, 2022
Bluescape Features Not Fully Supported on the Wall Support product-linked	0	225	September 17, 2022
I can't update my email address in my Profile Support	2	119	November 6, 2022
Unable to Update Email Address on the Profile Page Support known-issue	1	101	October 15, 2022
Integration with on-premise Active Directory Support integration	3	114	October 15, 2022

What you'll find in the Support category

Support

Ask a question and search for answers to get the support you need.

0

194

June 29, 2022

Very Poor Performance in Workspace

Support

support-ticket

10

50

November 23, 2022

Opening a Workspace gets a crashed page

Support

4

56

November 10, 2022

Unable to access

Support

1

43

November 13, 2022

Service Status for Bluescape

Service Updates

Our goal is to ensure the status of Bluescape is consistently monitored and for you to see what’s currently happening. Here you will find real-time updates for the service status of Bluescape as a whole. You can also se…