Update Bluescape Large Display settings

Change Background on a Large Display

To change the Background on your large display Bluescape application, follow the steps below:

  1. Log into the Large Display’s PC as an Administrator.

  2. If open, close the Bluescape for large display application.

  3. Open the picture file you want to use as a background to ensure it opens successfully.

  4. Close the image file.

  5. Navigate to C:\ProgramData\BluescapeLargeDisplay, and using Notepad, open the app-config.json file.

  6. Add the following to the last line in the clientConfiguration section of the json file with the correct file path:


Note: The file path must have two slashes separating each area. Also, in the line above, you must add a comma to the end of the line. If the line is not added to the last line in clientConfiguration as seen in Example 2 below.

Example 1:

"guest": false,

"sentryDsn": "https:/0018a5c80a484fcb798@o966/450430118112",


If you are not adding “wallBackgroundImageFile” to the last line in the clientConfiguration section, use a coma after the text:


Example 2:

"guest": false,


"sentryDsn": "https:/0018a5c80a484fcb798@o966/450430118112"
  1. Save the file.

  2. Launch Bluescape, and the new background is visible.

Note: If this is done incorrectly, you will have to rename your wall with a new name and re-point the app to the appropriate instance.

Enable logs

  1. Ensure the app is closed.

  2. Open the Windows Run prompt by pressing Windows + R.

  3. Type in sysdm.cpl and click OK.

  4. Open the Advanced tab and in the System Properties window, click on the Environment Variables button.

  5. The Environment Variables window is divided into two sections. You can add a variable to the system-wide environment variables. Under the User section, click New.

  6. In the New User Variable prompt, enter the variable name ENABLE_NATIVE_CLIENT_LOCAL_LOGS and value 1 and click OK.

  7. Start the application.

  8. Logs will be stored in the following location: C:\Users\<username>\AppData\Roaming\Bluescape\logs.

Set Inactivity Timeout

In the user-config.json file, add a value to preferences called “activityTimeoutSession”, along with a timeout value (in seconds).

E.g. “activityTimeoutSession”: 300

Disable Windows pop-up side toolbars

  1. In the Windows search bar, type: Edit Group Policy.

  2. Open Edit Group Policy.

  3. Under the Computer Configuration tab, double-click Administrative Templates.

  4. Double click Windows Components.

  5. In Windows components, search for Edge UI and double-click it.

  6. Double click Allow Edge Swipe.

  7. Select the disabled radial button, and select apply, and then OK.

  8. Restart the PC and the pop-up side toolbars should no longer display.