How to Download and Install the Bluescape Desktop Application

Using Bluescape
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The Bluescape Desktop App contains all of the functionality the Web client currently has but removes browser dependency and provides members with a dedicated Bluescape experience.

Support Note
You may need to enable system permissions to grant Bluescape the required access to participate in meetings. See Configuring your AV Permissions and Settings for more information.

Note: The Bluescape Desktop App now works for all Wall Clients as of the November 2022 release.

Automatic Initialization

To download the Bluescape Application:

  1. Go to Download | Bluescape.
    login_screen
  2. Log on to Bluescape from a web browser and access your profile.
    Select My Profile
    Select My Profile2224×386 41.2 KB
  3. Beside Desktop App, select Initialize desktop app.
    Initialize desktop app in My Profile
    Initialize desktop app in My Profile940×550 37.2 KB
  4. The Bluescape application refreshes. You can now enter your email address to complete the log-on process.
    log_on_flow
    log_on_flow2841×1245 146 KB

Manual Initialization

Alternatively, members may manually initialize the application using the following process:

  1. Select I want to initialize the application manually
    image
    image2730×1392 196 KB
  2. Enter the server hostname and select Next.
    enter_server_hostname
    enter_server_hostname2793×1419 162 KB

    BluePro Tip: Do not know your server hostname?
    Click here to learn more

    To access your server hostname, access your profile from My Bluescape:

    Select My Profile
    Select My Profile2224×386 41.2 KB

    Select “Copy URL” under “Server Hostname” to copy your server hostname link to your clipboard.
    Copy Server hostname link
    Copy Server hostname link936×550 43 KB

  3. Enter your email address to complete your log-on.
    complete_log_on
    complete_log_on702×390 36.1 KB

You’re all set! If this is your first time using Bluescape, read our Getting Started new Bluescape member onboarding guide.

Where to Next?

Not what you were looking for? Reply below or Search the community and discover more Bluescape.

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