| Support Note |
|---|
| You can no longer sign up for a trial period. If you previously signed up for a free trial, your account expire 120 days after you signed up. You can continue using Bluescape for free under our Bluescape Go subscription. |
In this topic, we cover FAQs associated with the Bluescape subscription.
Is there a maximum size per workspace?
Once you have reached the maximum workspace size, you cannot upload more content.
How do I sign up for Bluescape?
On the main website, you can sign up for Bluescape from the pricing page. There are four packages to choose from; Bluesacpe Go, Team, Business, and Enterprise. You can try the Go tier for free before committing to a paid subscription.
How do I upgrade from a Bluescape Go account to a paid subscription?
As a team owner, you can upgrade throughout your trial period.
What forms of payment can I use?
You can purchase a Bluescape subscription with any major credit card.
When will I get billed?
Your card on file is charged on either a monthly or annually basis. This depends on the billing cycle you selected at checkout. We notify you when you have upcoming charges or if there were any changes made to your account. The email address associated with the account can expect to receive notifications from accounting@bluescape.com.
Note: If you do not receive an email, please check your spam/junk mail.
Can I add or remove team members on my Team?
Yes, you can add and remove members during your subscription. You can manage the number of licenses associated with your account.
Note: No refund is issued for removing licenses before your billing cycle ends.
Learn more: Managing a Bluescape Subscription
Can I cancel my Bluescape subscription?
Yes, you can cancel your subscription at any time and will be able to access your account until the end of your current billing cycle.
Learn more: Managing a Bluescape Subscription
I’m new to Bluescape; where do I start?
Our new member onboarding guide helps you navigate Bluescape and the workspace.
New Member Onboarding Guide: Getting Started
Where to Next?
Not what you were looking for? Reply below or Search the community and discover more Bluescape.