Bluescape Subscription FAQ

In this topic, we cover FAQs associated with the Bluescape subscription.

Is there a maximum size per workspace?

Maximum Size Dialog Box

Once you have reached the maximum workspace size, you cannot upload more content.

How do I sign up for Bluescape?

On the main website, you can sign up for Bluescape from the pricing page. There are four packages to choose from; Bluesacpe Go, Pro, Business, and Enterprise. You can try the Go tier for free before committing to a paid subscription.

How do I upgrade from a Bluescape Go account to a paid subscription?

As a team owner, you can upgrade your Bluescape Go account.

What forms of payment can I use?

You can purchase a Bluescape subscription with any major credit card.

When will I get billed?

Your card on file is charged on either a monthly or annually basis. This depends on the billing cycle you selected at checkout. We notify you when you have upcoming charges or if there were any changes made to your account. The email address associated with the account can expect to receive notifications from accounting@bluescape.com.

Note: If you do not receive an email, please check your spam/junk mail.

Can I add or remove team members on my Team?

Yes, you can add and remove members during your subscription. You can manage the number of licenses associated with your account.

Note: No refund is issued for removing licenses before your billing cycle ends.

Learn more: Managing a Bluescape Subscription

Can I cancel my Bluescape subscription?

Yes, you can cancel your subscription at any time and will be able to access your account until the end of your current billing cycle.

Note: If you wish to reactivate your subscription after you’ve cancelled your plan, you must contact Bluescape Sales within 90 days. Your Team’s data (including workspaces, content, and associated users) will be deleted 90 days after cancelling your subscription. However, members will still be able to access their own Personal Space on a free Bluescape Go account after the Team is terminated.

Learn more: Canceling Your Bluescape Subscription

Can I try Bluescape without signing up?

Yes! Bluescape has delayed email verification for new users, allowing users to try out Bluescape before creating sign-on credentials. Once you’re ready for your second Bluescape session, you can initiate the registration process.

I’m new to Bluescape; where do I start?

Our new member onboarding guide helps you navigate Bluescape and the workspace.

New Member Onboarding Guide: Getting Started

Where to Next?

Not what you were looking for? Reply below or Search the community and discover more Bluescape.

This is an excellent summary!

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what happens when the workspace reaches this limit?
what content counts towards the limit?

Hi @Dmitri_Trembovetski! Thanks so much for the question. Happy to help.

What happens when the workspace reaches this limit?

If a member reaches their organization’s space limit when attempting to upload/add more assets, they receive a prompt that explains the condition and provides an option to upgrade their license to unlimited workspaces.

What content counts towards the limit?

The total size limitation only includes uploads to the three workspaces, and maxes out at 100MB.

Hello,

How do I sign up for a free trial with Bluescape? I am interested in trying out the product.

Hello Alan_B1,

Hello, @Alan_B1. You can sign up today for Bluescape - it’s free. Our packages start at $0 per user per month. For more information and to get started, see Bluescape Pricing.

1 Like