Are you considering canceling your paid Bluescape subscription? We understand that doing so can be a difficult decision, but we want to ensure that you are aware of your options and what you can expect if you choose to cancel.
Before canceling, be aware of the following:
I need more help familiarizing myself with Bluescape
No problem! Bluescape has many useful features, and we encourage you to browse Bluescape Community for helpful guidance and tips on how to use Bluescape effectively. Our community is made up of useful help topics and experienced Bluescapers who can offer tips, answer your questions, and provide support.
Can I downgrade to a different type of subscription?
Non-Enterprise customers can move content to their Bluescape Go workspace, which appears at the bottom of the Teams section. Bluescape Go includes most features and still allows users to access to Bluescape. Bluescape Go allows up to two workspaces and 600MB of content. Bluescape Go is free, will always be free, and is a good option for those who still want to use Bluescape but don’t require all of the paid features. Learn more about the different tiers on the Bluescape Pricing page.
Note: At this time, you are unable to directly downgrade from one paid tier to a different paid tier. Enterprise accounts cannot be canceled.
What happens to my content?
Users continue to have access to Bluescape for the remainder of their paid license period. It is important to note that if you cancel your paid subscription and do not move your content to a free Bluescape Go account, you lose access to all of the content you have saved on Bluescape.
If you are considering canceling your paid Bluescape subscription, remember that you have options. You can download your content and upload it to a Bluescape Go account (two workspaces and 600MB of saved content), or cancel completely. And for additional guidance and support, be sure to visit the Bluescape Community.
For more information on downloading your content, see How to Download Assets from a Workspace .
How can I cancel my subscription?
- Open Bluescape Home.
- Under Teams, select the team you wish to cancel.
- Select Billing, and under Manage your plan, select Cancel plan.
- A Cancel subscription dialog appears. Select Cancel subscription.
Where to Next?
Not what you were looking for? Reply below or Search the community and discover more Bluescape.