File Upload Types and Limitations

Using Bluescape
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Accepted File Types for Upload

File Type File Extension
Images



 .jpeg/.jpg/
.png
.tiff/.tif
.gif
Animations .gif
Videos






 .mov
.mp4
.mv4
.mkv
.avi
.flv
.wmv
.webm
Documents



 .ppt/.pptx
.doc/.docx
.xls/.xlsx
.pdf

File Upload Limitations

The workspace is a central repository for storing, reviewing, and updating project assets. A byte, page, and megapixel limit define the largest file or image you can upload. Establishing asset limits improves workspace performance. Insight into specific file extension limits is outlined below.

File Type Upload Limit
Images
50 MBImage upload limits:
  • 125 Megapixels
Animations
15MBAnimation upload limits:

Hard Maximum Specifications
  • Maximum Upload Size - 15MB (Web), 5MB (Mobile)
  • Maximum Frames - 350
  • Maximum Pixel Count (width x height x # frames) - <=300
  • Maximum Frames per Second - 30

Hard Maximum BehaviorThe member selects files to upload. The Bluescape-backed system processes the files, and any of the following are true:
  • Maximum File Size - <= 15MB
  • Maximum Frames - <= 500
  • Maximum Pixel Count - <=300M
  • Maximum Frames per Second - 30
  • A message returns notifying the user that file name “X” exceeds the Bluescape maximum limit for this file.
  • The user can view the file size requirements by expanding a dialog (for example) from the error message.

Downscaling BehaviorThe user selects files to upload. The Bluescape-backed system processes the files, and any of the following are true:
  • Maximum Frame Rate >=350 and <=500. The file is downscaled to 350 frames by dropping every 2nd, 3rd, and 4th (and so on) frame as necessary.
  • Maximum Resolution >= 1280x1080. The file is downscaled to 1280x1080. The system maintains the aspect ratio.
  • Maximum Frames per Second >=30 and <=60. The file is downscaled to 30FPS.
  • A message returns notifying the user that file name “X” exceeds the Bluescape maximum limit for this file type and the file was downscaled during the upload process, and the file quality may be degraded.
  • The user can view the file size requirements by expanding a dialog (for example) from the error message.
Videos
150 MBVideo upload limits:
  • Enabled on a per-Organization basis
  • Maximum resolution supported: 1920x1080 (1080p)
  • Viewing all video types from the Wall is supported
  • Mobile devices do not support .mp4 and .mov
  • Codec support for H.265, AV1, V8, V9, MPEG2, MPEG1, ProRes (10, 12 bits)
  • Bluescape supports all common codecs including H.265
  • Learn about adding YouTube content: Using the Bluescape Video Player (Web)
Documents
1 GBDocument upload limits:
  • PowerPoint - animations, transitions, embedded videos, and embedded external content are not supported
  • Excel - 20K maximum rows advised but not enforced
  • Microsoft documents - load in the workspace via the Bluescape Document Viewer
  • Microsoft documents - default upload limit is 150MB; however, this can vary by organization
  • Contact your Organizational Administrator if you have questions on video upload limits

Other Limitations

Web client

Due to limitations on running a browser within a browser, many external sites are not navigable within the Web client – though they are on a Wall client. Navigable sites must support both HTTPS and iFrames.

Wall client

On the Wall client browsers have the following limitations:

  • Cookies are only stored while the session is active
    • When the workspace is inactive/closed, all cookies are deleted
  • No browser history is maintained
  • Pop-ups are not supported

Image rendering on a Wall

Any image larger than 12 megapixels on a Wall workspace might be downscaled to maximize workspace memory. Similarly, if the sum of all images exceeds 3 gigapixels, the quality might be downscaled to maximize workspace memory. (3 gigapixels equals approximately 250 photos captured on an iPhone.)

Note: When you download an image from the workspace, the original quality remains intact – even if the image quality is downscaled when displayed on the Wall.

Learn more: Bluescape Image Handling on a Bluescape Wall Client

Where to Next?

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