Opening a PDF File with Workspace Zoom Level Set to 4% Renders the Image Disjointed

Support
1

In Bluescape, when you open a workspace with your zoom level set to 4% and you attempt to open a PDF file, the images in the file render disjointed.

Steps to reproduce

  1. Log on to Bluescape
  2. Open any workspace.
  3. Set your zoom level to 4%.
  4. Upload and open a PDF file at the 4% zoom level.

Expected result

The PDF opens and any images contained within appear as expected.

Observed result

The images in the PDF appear disjointed.

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

4

This issue is resolved in the March 2023 (23.03.1) Bluescape release.