Support Note |
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The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution. |
In Bluecscape, using the Bluescape Native Client, when you join a meeting via a workspace, the meeting terminates unexpectedly and you are unable to rejoin the meeting.
Steps to reproduce
- Open a workspace with an ongoing meeting.
- Click “Join” on the meeting pop-up.
- Click the workspace tab after the meeting loads.
Expected result
The workspace loads and the meeting continues.
Observed result
- The workspace loads, then the screen goes black, and you are no longer in the meeting.
- Click Join on the meeting pop-up.
- You receive a notification that you are already on another call.
Resolution
This issue is resolved in the March 2023 (23.03.1) Bluescape release.