Cannot open Documents in embedded links

Support
1

If you open a workspace page and zoom in to a Document there is an open button to open the document, it works well on regular urls. But it doesn’t work on embedded URLs

To reproduce issue:

  • To eliminate web security features, don’t use iframe. Open links in a new tab
  • Open an embedded link in a new tab (https://client.apps.us.bluescape.com/embed/{workspace_id})
  • Upload a PDF file, zoom to the document and click the open button
  • To verity that it works on regular links, remove /embed from the URL and repeat the process

Please make sure the feature works when workspace is embedded in an iframe

2

Hi, @Amerehei
We are actively working to connect with the proper subject matter expert and gather up-to-date information for you. We will share our findings as soon as we are able. Thank you for being so patient. :smiley:

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3

Hi @Amerehei,

Sorry you ran into this issue. We opened a bug and we will get back to you with status and/or release date as more information becomes available.

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4

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

5

Hi @Amerehei - I wanted to let you know that this issue has been resolved with our most recent release. If you continue to run into the issue, please let us know.

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