Syncing a Video

Support Note
This topic is not relevant to all Bluescape users and may not apply to all Organizations. If you’re unsure whether your Organization has this feature, please reach out to your IT department.

Learn about video sync. Click to play the video.

You can play a video in the workspace, and any user that is following you will view the video at the same rate as you. This leads to more efficient video sharing during meetings and presentations.

The file formats that are supported are: .mov, .mp4, .m4v. These files must be H.264 encoded.

Note that you do not have to be the workspace leader to sync video playback with your followers. However, a user will only sync with your video playback if they are following you in the workspace. For more information on followers, we recommend reading Collaborators (Web) .

Note: Video syncing is a premium feature. Contact your Customer Success Manager for more details.

When playing a video, you can perform the following actions:

  • Play
  • Pause
  • Seek
  • Control the frame-rate
  • Change the time format
  • Enter full-screen mode
  • Unmute video audio for all followers

If you take any of the above actions, they will be reflected in the follower’s view of the video.

Followers cannot pause the video once the leader starts playing it, but they can adjust the volume, enter full-screen mode, or pan and zoom in the workspace. Followers are notified if they are out of sync with the leader’s playback rate, and by how much. For more information, see Using the Bluescape Video Player .

Note : The recommended bandwidth during video sync is 300-500 kps.

Unmuting All Followers

The video audio for all followers is disabled by default during video sync to avoid audio feedback issues over a web conferencing session. However, when playing a video, you have ability to unmute the audio for all followers.

Note : To enable this feature, talk to your Bluescape administrator.

To unmute the video audio of all followers during video sync:

  • Double-click the video thumbnail in the workspace to open the video player.

  • Click the (Volume) icon. A panel opens.

  • Click to move the Mute followers toggler to the grey “off” position.

The video audio for all followers is now enabled.

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