| Support Note |
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| This topic is not relevant to all Bluescape members and may not apply to all Organizations. If you’re unsure whether your Organization has this feature, please reach out to your IT department. |
Learn about video sync. Click to play the video.
You can play a video in the workspace, and any member that is following you will view the video at the same rate as you. This leads to more efficient video sharing during meetings and presentations.
The file formats that are supported are: .mov, .mp4, .m4v. These files must be H.264 encoded.
Note that you do not have to be the workspace leader to sync video playback with your followers. However, a member will only sync with your video playback if they are following you in the workspace. For more information on followers, we recommend reading Collaborating in Bluescape.
Note: Video syncing is a premium feature. Reply to this topic or contact Support for more details.
When playing a video, you can perform the following actions:
- Seek
- Play/Pause
- Rewind
- Fast-forward
- Change the time format
- Control the frame-rate
- Volume
- Preset (Enter full-screen mode)
- Pin
- Reactions
- Comment
- Share to
- More Options
If you take any of the above actions, they will be reflected in the follower’s view of the video.
Followers cannot pause the video once the leader starts playing it, but they can adjust the volume, enter full-screen mode, or pan and zoom in the workspace. Followers are notified if they are out of sync with the leader’s playback rate and by how much. For more information, see Using the Bluescape Video Player .
Note: The recommended bandwidth during video sync is 300-500 kps.
Unmuting All Followers
The video audio for all followers is disabled by default during video sync to avoid audio feedback issues over a web conferencing session. However, when playing a video, you have the ability to unmute the audio for all followers.
Note: To enable this feature, talk to your Bluescape administrator.
To unmute the video audio of all followers during video sync:
-
Double-click the video thumbnail in the workspace to open the video player.
-
Select
(Volume). A panel opens. -
Click to move the Mute followers toggler to the grey “off” position.
The video audio for all followers is now enabled.
You’re ready to open your workspace and use video sync in your meeting! 