Non-Facilitators Continue to See a Deleted Hidden Canvas when Using the Hide/Reveal Canvas Function

Support
1

In Bluescape, when you use the Hide/Reveal canvas function, non-facilitators continue to see a deleted hidden canvas.

Steps to reproduce

Prerequisite: Join the workspace as two users.

  • User A is an owner/facilitator
  • User B is a non-facilitator (viewer, commenter, editor)
  1. User A adds a canvas to the workspace.
  2. User A adds content to the canvas (e.g. a notecard).
  3. User A hides the canvas.
  4. User A uses the selector tool to select the entire canvas.
  5. User A presses the backspace key to delete the canvas.

Expected result

After Step 5, User B sees the hidden canvas deleted. The canvas is gone from the workspace.

Observed result

After Step 5, User B still sees the hidden canvas. The canvas is not deleted in their viewport. Refreshing the page causes the deleted canvas to be removed.

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3

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4

This issue is resolved in the 23.09.1 Bluescape update.