No Error Message Appears when Adding an Existing User to an Organization

Support Note
The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution.

In Bluescape, when you attempt to add a user to an organization they are already a member of, no error message appears.

Steps to reproduce

  1. Navigate to: Bluescape Configuration Center
  2. Select Add member.
  3. Attempt to add an existing user email.
  4. Select the user permission level.
  5. Select Add.

Expected result

An error message should appear indicating the user has an existing Bluescape account.

Observed result

A popup appears stating that the user was added successfully.


This issue is resolved in the 23.03.2 hotfix of Bluescape.