"Something went wrong" Error Message Appears when Attempting to Join a Meeting as an Anonymous Mobile User

In Bluescape, using the mobile app, when you attempt to join a meeting as an anonymous user, a “Something went wrong” error message appears.

Steps to reproduce

Using the mobile app, attempt to join a meeting as an anonymous user.

Expected result

You are able to join the meeting.

Observed result

A “Something went wrong” error message appears. You are unable to join the meeting using the mobile app.

Our team is working towards a solution. We encourage you to follow this topic, as information is subject to change.

Additional information

This condition was observed in (but may not be limited to):

  • iOS
  • Android OS
  • Fire OS

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

This issue is resolved in the Bluescape 23.10.1 release.