"Error updating role" Message Appears when Adding or Updating a User to a Facilitator Role

Support
1

In Bluescape, when you invite a new user or update an existing user in the workspace as a Facilitator, an “Error updating role” message appears.

Steps to reproduce

  1. As a workspace owner, open the Invite dialog.
  2. Add a new user, either as a new user in a Facilitator role or update an existing user to the Facilitator role.

Expected result

The user can accept Facilitator role.

Observed result

An “Error updating role” error message appears and user cannot be assigned the new role.

3

This issue is resolved in the June 2023 (23.06.1) Bluescape release.

4

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