Hi. I’m trying to log into a workspace for one of my meetings with our parent company. I haven’t loaded it up in a while but I should have access to it. I’ve tried closing the browser and retrying but I’m getting the same error. Up to date Google Chrome.
Hi Gandalf.
A “403: Forbidden” login error, occurs when attempting to access a different Organization’s workspace when already logged into another Organization’s workspace that is using a different authentication provider.
A common example is if you are normally logged into your company’s organization to view a workspace then try to log into a different organization, say your parent company’s organization, that is using a different SSO configuration.
There are two main ways to fix this.
- Log out of the portal and back into the correct organization
- Clear your browser cache will also have the same result and can help if you are having trouble logging out.
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