Quality of PDF viewer lacking

Support
2

Hi @MSBStephenM. :wave: I see this is your first time posting in the Community - welcome!

Let’s get to the bottom of your issue with a few questions:

  1. Are you currently using the web or wall client of Bluescape?

  2. Does the PDF document consistently stay blurry after you upload it into the workspace? Or is it triggered by an action, like when you resize the document?

  3. Is the PDF document still blurry when you click to open it in the workspace?

Thank you for your feedback on this. Currently, panning or zooming in presentation mode does not exist in our document viewer functionality. However, I will pass your feedback along to our Product team. :slight_smile:

Again, thanks a ton for your feedback and cooperation! Looking forward to hearing from you.