| Support Note |
|---|
| The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution. |
When you are the first user to a meeting and you start the meeting using your Wall client, the meeting initialization is unsuccessful.
Steps to reproduce
- Create a new workspace using the Web client
- Select the Send to Wall option.
- The workspace loads on the wall. Attempt to start a meeting.
Expected result
The Wall should be able to initialize the meeting successfully.
Observed result
The meeting initialization is unsuccessful.
Additional Information
This issue only applies to initial meetings in a workspace. Wall users can successfully initialize subsequent meetings in that workspace.
Workaround
As a workaround, a user not on a Wall client can start the first meeting in a workspace.
Resolution
This issue is resolved in the January 2023 (23.01.1) Bluescape update.
Where to Next?
- Help improve existing features - Share your suggestions in Product Feedback
- Drive discussion around a new feature idea - Share your Wishlist suggestion
- Search the community and discover more Bluescape