Blank Screen Appears when Attempting to Open Popsync

Support Note
The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution.

With Bluescape, when you attempt to use Popsync, a blank screen appears.

Expected result

Popsync opens as expected.

Observed result

A blank screen appears to most users. If you are using a development console, a MIME Error appears.

Additional Information

This issue may occur for users following an update to Bluescape.

Workaround

As a workaround to this issue, clear your cache and attempt to load Bluescape again.

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