Unable to Update Email Address on the Profile Page

Support
1

When you attempt to update your email address on your Bluescape Profile, a Failed to save profile message appears.

Steps to reproduce

  1. Log on to Bluescape.
  2. Access the My profile page.
  3. Attempt to update your name and email address.
  4. Press Save changes.

Expected result

Your name and email address update as expected.

Observed result

A Failed to save profile message appears.

Failed to save profile error message
Failed to save profile error message2630×916 150 KB

Additional Information

Renaming your Personal meeting room does not appear to be impacted at this time.

2

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

4

This issue is resolved in the 22.10.1 release.