Unable to See SSO Workspaces After Logging On to Bluescape

Support Note
This topic may not be relevant to all Bluescape users and may not apply to all Organizations. If you’re unsure whether your Organization has this feature/capability/integration, please reach out to your IT department.

As a user in a Single-Sign-On (SSO) organization with OpenID Connect (OIDC) enabled, when you log on to Bluescape, the workspaces you expect to see are not present.

Additional Information

This issue occurs because logging on with OIDC gives you the same access rights as when you log on using Bluescape Identity Provider (IDP). As a result, you are unable to see your SSO organizational workspaces.

Resolution

To resolve this issue, log off Bluescape and log back on using the proper identity provider.

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