Thumbnail image is missing prior to posting when creating a Twitter post using Social Share feature

Support
1

When you use the Social Share functionality to create a Twitter post, the thumbnail image is missing prior to posting.

Steps to reproduce

  1. In your Bluescape workspace, select the Share to button.
  2. Choose Twitter.

Expected result

The thumbnail preview generates as expected.

Observed result

The thumbnail preview is not present. The user only sees the title of the post and the link.

Additional Information

After posting, the thumbnail does appear on Twitter.

This issue is tentatively scheduled for resolution in the February 2023 (23.02.1) release.

2

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

5

A ticket has been created: Social Share - Twitter create post is missing the thumbnail before posting

6

Product Management has reviewed this issue. There are no plans to address this issue at this time.