| Support Note |
|---|
| The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution. |
When you use the Social Share functionality to create a Twitter post, the thumbnail image is missing prior to posting.
Steps to reproduce
- In your Bluescape workspace, select the Share to button.
- Choose Twitter.
Expected result
The thumbnail preview generates as expected.
Observed result
The thumbnail preview is not present. The user only sees the title of the post and the link.
Additional Information
After posting, the thumbnail does appear on Twitter.
This issue is tentatively scheduled for resolution in the February 2023 (23.02.1) release.
Where to Next?
- Help improve existing features - Share your suggestions in Product Feedback
- Drive discussion around a new feature idea - Share your Wishlist suggestion
- Search the community and discover more Bluescape