| Support Note |
|---|
| The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution. |
Steps to reproduce
- Log on to Bluescape Home.
- Using the search bar, attempt to search for an existing workspace within your organization, for example, Scott to search for “Scott workspace”.
- Press Enter to search.
Expected result
Your workspace appears in your search results and is accessible.
Observed result
A Sorry, no matches were found error message appears.
Workaround
If you know the name of the workspace you are looking for, you may be able to find your workspace by beginning to type the name in the search bar and using your mouse to select from an auto-complete list of workspaces.
Note: Not all workspaces appear when performing the workaround search. Only workspaces you own or have been invited to appear using this method, and you do not see public workspaces to which you have access.
Where to Next?
- Help improve existing features - Share your suggestions in Product Feedback
- Drive discussion around a new feature idea - Share your Wishlist suggestion
- Search the community and discover more Bluescape