My organization has a bluescape device connected to a OPTIKA big touch screen display. The bluescape computer itself boots up fine and displays on the screen, but has the error “Software Configuration Error [W-301]” on it, and cannot access anything on the wall. What does this error mean/what are steps to fix it?
@arovira In most cases, the steps below will resolve the “Software Configuration W-301” error you are experiencing. Can you please try the steps below?
-
Verify the Bluescape Software is fully up to date.
- add/remove programs
- bluescape app
- Modify
- Update.
-
Restart the Controller via the Lobby screen and attempt to send the workspace to the wall an additional time.
- Launch the Bluescape Enterprise application.
- Click ‘System Info’.
- Click ‘Restart Controller’.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.