"Low workspace resources" System Message Appears after Zooming In on a Video

In Bluescape, when you zoom in on a video, a “Low workspace resources” message appears.

Steps to reproduce

  1. Upload a video to a workspace.
  2. Play the video.
  3. Zoom in on the video as closely as possible.

Expected result

The video continues to play.

Observed result

The video becomes unresponsive and an error message appears.

Additional information

This issue had been observed in (but may not be limited to:

  • Google Chrome
  • Microsoft Edge

Workaround

Use the Mozilla Firefox or Apple Safari browser as a workaround to this issue.

Our team is working towards a solution. We encourage you to follow this topic, as information is subject to change.


If you are experiencing this issue, please react to this topic and help our product team understand the scope of impact on our members. Plus 1

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