Duplicate Workspace Icons Appear Intermittently After Placement or Selecting Connectors

Support Note
The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution.

When you place an icon, or select connectors on an icon, the icon duplicates.

Steps to reproduce

Scenario 1:

  1. Create a new workspace.
  2. Open the Shapes menu and, select Icon library.
  3. Select Bluescape from the icon set drop-down.
  4. Place an icon from the icon library.

Scenario 2:

  1. Create a new workspace.
  2. Open the Shapes menu and, select icon library.
  3. Select Bluescape from the icon set drop-down.
  4. Place an icon from the icon library.
  5. Click a connector on the placed icon, intermittently the icon duplicates.

Expected results

The icon appears and does not duplicate.

Observed results

Intermittently, duplicate icons appear.

Workaround

As a workaround to this issue, delete the duplicate icon.

Resolution

The fix version is tentatively targeted for the August 22.08.1 release.

Where to Next?

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