Text on Shape Appears Distorted when Using a Bluescape Workspace

Support Note
The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution.

In Bluescape, when you add text on a shape in a Bluescape workspace, the text may appear distorted.

Steps to reproduce

  1. Log on to Bluescape.
  2. Access a workspace.
  3. Enter some text on a shape.

Expected result

The text appears in a readable format in the shape as expected.

Observed result

The text appears distorted.

The text does not appear as expected

Additional Information

When the issue occurs, if you select one of the text boxes to open the text box, the text corrects itself, but may occur again at random.


As a workaround to this issue, try refreshing your workspace.


The status of this issue is Open. Watch this article for status updates.

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