Text on Shape Appears Distorted when Using a Bluescape Workspace

Support
1

In Bluescape, when you add text on a shape in a Bluescape workspace, the text may appear distorted.

Steps to reproduce

  1. Log on to Bluescape.
  2. Access a workspace.
  3. Enter some text on a shape.

Expected result

The text appears in a readable format in the shape as expected.

Observed result

The text appears distorted.

The text does not appear as expected

Distorted text on a shape in the workspace
Distorted text on a shape in the workspace1176×408 29 KB

Additional Information

When the issue occurs, if you select one of the text boxes to open the text box, the text corrects itself, but may occur again at random.

Workaround

As a workaround to this issue, try refreshing your workspace.

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

4

This issue is resolved in the Bluescape 23.04.1 release.