JPEG Images Return Instead of GIF Files when Searching for GIF files using Google Images Popsync Search

Support Note
The below topic outlines a known issue that members may encounter. Bluescape is aware of this issue and is actively working on a resolution.

In Bluescape, using Popsync Image Search, when you search Google Images for GIF files, JPEG images appear in the search results.

Steps to reproduce

  1. Open any workspace.
  2. Select the :poppy: (Popsync) icon.
  3. Enter your search as “GIF”.
  4. Select Google Images as your search provider.

Expected result

GIF files return in your Google Images search query.

Observed result

JPEG images appear in your Google Images search results.


This issue is resolved in the March 2023 (23.03.1) Bluescape release.