Bluescape delivers releases quarterly for SaaS and GovCloud customers. Both releases are scheduled to occur during the same week of the first month of each quarter. However, the maintenance days and windows differ slightly:
- SaaS maintenance window: Tuesday, 1:00 pm - 3:00 pm Pacific Time/4:00 pm - 6:00 pm Eastern Time.
- GovCloud maintenance window: Friday, 3:00 pm - 5:00 pm Pacific Time/6:00 pm - 8:00 pm Eastern Time
We use this time for patch releases, feature enhancements, security updates, platform changes, and upgrades. However, actual downtime is often far shorter: sometimes as little as 1–5 minutes.
An in-product banner message will appear in Bluescape Home 48 hours before the release, reminding users of the upcoming maintenance window. You can also read Product Updates in the Bluescape Community to learn what will be delivered.