Bluescape Community FAQs

I’m a new Bluescape User. How can you help?

The community is full of instructional content as well as Q & A to help you make the most out of using Bluescape. The best place to familiarize yourself with our product is to read our overview About Bluescape then peruse the topics covered in Using Bluescape: Basics.

Our members, supported by a team of Community Moderators, are also at the ready to answer your onboarding questions. So, if you can’t find what you’re looking for, start a discussion.

I’m new to the Bluescape Community. Where can I start?

Here. You are in the right place. The Welcome category has everything you need to get started.

How is my personal information protected within the community?

This information and more about what information we collect and how it’s used is included in our Privacy Policy.

How can I update my account settings?

Your avatar (set to either a profile picture or your initials) in the top right of the page will open your account menu. From there you can select the (Preferences) tab then the Preferences option. This will direct you to the Account settings page.

Here, you can update your username, profile picture, email, and more.

How can I update my user profile?

Follow the above instructions to find the Account settings page. There is a link in the left side menu to the Profile settings page.

Here, you can update your bio, profile header, featured topic, and more.

Can I set notifications for when new topics are posted to categories?

Follow the above instructions to find the Account settings page. There is a link in the left side menu to the Notifications settings page.

Here, you can set notifications based on your actions, categories, users, and also tags you’d like to Watch or Track.

What is Watching?

You will be notified of the first post in each new topic in selected categories or with a specific tag.

What is Tracking?

You will automatically track all topics in selected categories or with a specific tag. A count of new posts will appear next to the topic.

How do I create a new topic?

Easy. Just look for the Start a Discussion button on any page. If there’s something you want to share, try a quick Search first to see whether someone has had the same question or even found a solution. If not, Start a Discussion.

Can I edit and delete my posts and comments?

Yes. Anything you contribute to the community you can manage. You can (Edit) and (Delete) your posts and comments.

Can I post anonymously?

Yes and no. Posting is only possible for logged-in community members. That being said, your username and profile picture can provide you with a certain level of anonymity, as you can opt to use an online moniker. Identifiers such as your legal name, location, and place of employment are not required profile fields, and your email address is never shown to the public.

I can’t find the answer I’m looking for. Can I contact Bluescape Support?

Yes and no. Bluescape Support is part of the community’s team of moderators. Any questions you have can be shared publicly within the community. For those rare occurrences where there’s a need to collect personal information to find a resolution, a Community Moderator will contact you privately.

Not what you were looking for? Search the community.

Bluescape Community Guidelines

This community is a safe space for you to connect and collaborate with other Bluescape community members, discover and learn new skills, and inspire one another to take your remote teamwork to the next level.

The Bluescape community also exists to help you get answers to all your burning questions and equip you with the tools and knowledge you’ll need, right at your fingertips.

We just need to set some ground rules first, okay?

Terms of Service

If you wish to participate in the ongoing conversation in this community, we ask that you please adhere to the guidelines outlined below. You must, however, abide by our community Terms of Service and Privacy Policy - which describes your (and our) behavior and rights related to content, privacy, and laws.

Treat others with respect :handshake:

Please treat this discussion forum with the same respect you would a public park. We, too, are a shared community resource — a place to share skills, knowledge, and interests through ongoing conversation.

These are not hard and fast rules, merely guidelines to aid the human judgment of our community and keep this a clean and well-lighted place for civilized public discourse.

Engage with others - like, reply, share! :+1:

Engaging with other community members helps everyone learn and inspire! If you have an answer, a thought, or an idea that will improve the topic discussions, we encourage you to chime in.

Our community moderators will post helpful topics to get you started, but the whole idea of our community is for you to engage in conversations and make this space an interesting place to be. Use bookmarks, likes, flags, replies, edits, and more to make the most of your experience and everyone else’s too.

Don’t know where to begin? Browse existing topics and learn what interests you most. Contribute when it is most meaningful in existing topics or start a new discussion.

Be agreeable, even when you disagree :bowing_man:

It’s ok to not agree with all ideas presented in the community. Just remember to provide counter-arguments that improve the conversation, not attack individual members.

Avoid name-calling, ad hominem attacks, responding to a post’s time instead of content, and knee-jerk contradiction.

Flag content that doesn’t adhere to these guidelines :triangular_flag_on_post:

If you see something, say something! We are all responsible for the integrity of this forum. When you see an offensive post or a comment that doesn’t align with our guidelines, do not respond, instead, flag it. If enough flags accrue on the post, action will be taken either automatically or by moderator intervention.

To maintain our community, moderators reserve the right to remove any content and/or a user account for any reason at any time. The moderators and site operators take no responsibility for any content posted by the community.

Privacy is a right – help protect everyone’s, including ours! :lock:

Protecting you and your data is important to us, and just as we want to protect you, we also have to protect ourselves. Read our Terms of Service that describe behavior and rights related to community content, privacy, and laws.

Keep Content Tidy :broom:

Tips to keep community content organized:

  • Post your topic in the right category
  • Don’t cross-post the same thing in multiple topics
  • Don’t post no-content replies, instead use the Like button to give your feedback.
  • Keep topic responses on track, do not divert the conversation.
  • Don’t sign your posts – every post has your username attached

No Plagiarism - only share your own content :memo:

You may not post anything digital that belongs to someone else without permission. Please give credit to intellectual property (software, video, audio, images) where credit is due.

Support one another :clap:

The Bluescape Community is a great resource for asking questions and receiving support and answers. First, we encourage everyone to Search for what you’re looking to know more about and browse the existing topics. If you are still searching for your answer, Ask the community?

Site Feedback :question:

Need more information about the community? Our Community FAQ can help you navigate it. Have a question you wish to ask about this community? Visit the create a new topic in the site feedback category and let’s discuss.

Let’s leave the Bluescape Community better than we found it!