Why don’t the template preview icons show up, load, display? Instead, I see a broken image icon.
This issue is normally caused by a local browser cache issue. Please try the steps below to rule out the browser cache.
- Ctrl-Shift-Delete (PC) / Cmd-Shift-Delete (Mac)
- Change Time range to All time .
- Select only Cached images and files . You do not need to include Browsing history or Cookies and other site data .
- Click Clear data .