Installing Bluescape Wall Client for Windows

[Scott_Robinson]

Support Note

Your experience can be streamlined to be consistent, whether using Bluescape on a large-format display, desktop, or web browser. The legacy Wall client is no longer available and will not be maintained. Learn How to Download and Install the Bluescape Desktop Application today and experience the upgrades first-hand. If you prefer to configure Bluescape on a large format device, read how to Install the Bluescape Native Application on a Large Format Touch Display.

A Wall client is a large touch-enabled monitor controlled by a computer running Bluescape Enterprise Wall Client software. This creates a premium work experience in a conference room, executive briefing center, or other group space.

The Bluescape Wall’s immersive and collaborative capabilities are now available on Windows. This makes the Bluescape Wall experience easier to deploy and readily available across entire Organizations at attractive price points.

Prerequisites

• Operating System: Windows 10 (Professional or Enterprise), version 1909 or greater.
• A working internet connection. For more details on network requirements, see the article, Network Connectivity Requirements.
• A desktop with the same or better specifications than a Dell OptiPlex 7060. For more information, see Recommended Hardware. Note that Bluescape for Windows is not intended for use on laptops.
• An Administrator account is required to install and upgrade Bluescape for Windows. However, once an Administrator installs it, it is accessible to any member. For security reasons, we strongly recommend that you use a separate, non-Administrator account to run Bluescape for Windows.

Note: Beginning with version 19.11 of Bluescape for Windows, the software will automatically update itself. Any version installed prior to version 19.11 must be uninstalled and reinstalled using the latest installer.

Installation

You can install Bluescape Wall Client for Windows with the following steps:

1. Download the Bluescape Enterprise for Windows installer at the following location: Download Bluescape Enterprise for Windows.
2. The page is password protected. Contact Bluescape Support for the password.
3. Enter the password. The installer will begin downloading to your machine.
4. Find the installer (BluescapeEnterpriseSetup.exe) on your local machine and double-click it.
5. A pop-up window opens. Click Next >.
6. Enter a Wall Name. This uniquely identifies this particular Bluescape Wall device. It is displayed in the Members list when inside a workspace and Meet video conference sessions. You can use the default value for the name, or change it to something more meaningful (e.g., Conference Room Name or Location).

Note: The Wall Name must be less than or equal to 255 characters. Valid characters include:

* A-Z, a-z, 0-9
* !@#$%^&*()_+='~[]{} ';":/.,?><-
* whitespace (space, tab)

6. Select the Auto Start Bluescape Enterprise checkbox if you want the Bluescape Wall client to start automatically every time the member logs in.
7. Click Next >.
8. Specify the installation directory. We recommend the default of “C:\Program Files\Bluescape” unless you have a site-specific reason to install all Windows applications to a different location such as a different local drive letter.
9. Click Next >.
10. Read the License Agreement. Select Agree and Continue.
11. Click Next >.
12. Click Install.
13. Once the installation is complete, click Finish. If you do not want Bluescape for Windows to be launched after finishing the install process, deselect the Run Bluescape Enterprise Now checkbox.
14. Launch the Bluescape Wall client by double-clicking the Bluescape Enterprise icon.