File Types and Uploads

Overview

The workspace is a central repository for storing, reviewing, and updating project assets. The largest file or image you can upload is defined by a byte limit, a page limit, and a megapixel limit. Establishing asset limits improves workspace performance. The general limits per file are as follows:

  • 50 MB for images
  • 125 megapixels (MP)
  • 1 GB for documents

The tables below provide insight specific to file extensions and limits for each asset.

For Images

File Extension Limit (Megabytes) Limit (Megapixels)
.jpg, .png, .tif, .gif (non-animated) 50 125

For Images (GIF)

File Extension Limit
.gif (animated) Hard Maximum Specifications
Maximum Upload Size - 15MB (Web), 5MB (Mobile)
Maximum Frames - 350
Maximum Pixel Count (width x height x # frames) - <=300
Maximum Frames per Second - 30
Hard Maximum Behavior
The member selects files to upload. The Bluescape-backed system processes the files, and any of the following are true:
Maximum File Size - <= 15MB
Maximum Frames - <= 500
Maximum Pixel Count - <=300M
Maximum Frames per Second - 30
A message returns notifying the user that file name “X” exceeds the Bluescape maximum limit for this file.
The user can view the file size requirements be expanding a dialog (for example) from the error message.
Downscaling Behavior
The user selects files to upload. The Bluescape-backed system processes the files and any of the following are true:
Maximum Frame Rate >=350 and <=500. The file is downscaled to 350 frames be dropping every 2nd, 3rd, and 4th (and so on) frame as necessary.
Maximum resolution >= 1280x1080. The file is downscaled to 1280x1080. The system maintans the aspect ratio.
Maximum Frames per Second >=30 and <=60. The file is downscaled to 30FPS.
A message returns notifying the user that file name “X” exceeds the Bluescape maximum limit for this file type and the file was downscaled during the upload process, and the file quality may be degraded.
The user can view the file size requirements by expanding a dialog (for example) from the error message.

For Microsoft Files, PDFs, and Videos

File Type File Extension Limit
Microsoft PowerPoint* .ppt, .pptx • 1GB
• Animations, transitions, embedded videos, and embedded external content are not supported.
Microsoft Word* .doc, .docx • 1GB
• 20K maximum rows advised but not enforced.
Microsoft Excel* .xls, .xlsx • 1GB
PDF .pdf • 1GB
Video .mov, .mp4, .mv4, .mkv, .avi, .flv, .wmv - these files must be H.264 encoded • 150MB
• Enabled on a per-Organization basis.
• Maximum resolution supported: 1920x1080 (1080p)
• Viewing all video types from the Wall is supported.
• .mp4 and .mov are not supported by mobile devices.
• Codec support for H265, AV1, V8, V9, MPEG2, MPEG1, ProRes (10, 12 bits)
YouTube For more information: Using the Bluescape Video Player (Web)

*These files are loaded in the workspace via the Bluescape Document Viewer.

Image Rendering on a Wall

Any image larger than 12 megapixels on a Wall workspace might be downscaled to maximize workspace memory. Similarly, if the sum of all images exceeds 3 gigapixels, the quality might be downscaled to maximize workspace memory. (3 gigapixels is equivalent to approximately 250 photos captured on an iPhone.)

Note: When you download an image from the workspace, the original quality remains intact – even if the image quality is downscaled when displayed on the Wall.

Website Limitations

Wall Client

On the Wall client, browsers have the following limitations:

  • Cookies are only stored while the session is active. When the workspace is inactive/closed, all cookies are deleted.
  • No browser history is maintained.
  • Pop-ups are not supported.

Web Client

Due to limitations on running a browser within a browser, many external sites are not navigable within the Web client – though they are on a Wall client. Navigable sites must support both HTTPS and iFrames.

Where to Next?

Not what you were looking for? Reply below or Search the community and discover more Bluescape.

1 Like