# "400 Error" Messages or Placeholder Images Appear when Using Bing Images in a Popsync Search

**URL:** <https://community.bluescape.com/t/400-error-messages-or-placeholder-images-appear-when-using-bing-images-in-a-popsync-search/5231>\
**Category:** Support\
**Tags:** fixed-issue\
**Created:** [November 6, 2023, 7:44pm UTC](https://community.bluescape.com/t/400-error-messages-or-placeholder-images-appear-when-using-bing-images-in-a-popsync-search/5231 "2023-11-06T19:44:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Scott\_Robinson](https://avatars.discourse-cdn.com/v4/letter/s/f1d935/32.png) [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\
**Post date:** [November 6, 2023, 7:44pm UTC](https://community.bluescape.com/t/400-error-messages-or-placeholder-images-appear-when-using-bing-images-in-a-popsync-search/5231/1 "2023-11-06T19:44:47Z")

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In Bluescape, when you use Bing Images as a Popsync image search provider, 400 error messages or blank, placeholder images may appear instead of the expected search results.

# Steps to reproduce

1. In a Bluescape workspace, select the :poppy: icon to launch Popsync.
2. Select Bing Images as an image search provider.
3. Run your image search.

## Expected result

Bing Image search results appear as expected in Popsync.

## Observed result

Some images may appear as a blank placeholder, or a “400 Error” message appears.

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<div class="post-metadata">

**Author:** ![Scott\_Robinson](https://avatars.discourse-cdn.com/v4/letter/s/f1d935/32.png) [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\
**Post date:** [November 7, 2023, 7:46pm UTC](https://community.bluescape.com/t/400-error-messages-or-placeholder-images-appear-when-using-bing-images-in-a-popsync-search/5231/3 "2023-11-07T19:46:35Z")

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This issue is resolved in the 23.11.1 Bluescape update.

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**Author:** ![system](https://sea1.discourse-cdn.com/bluescape/user_avatar/community.bluescape.com/system/32/710_2.png) [@system](https://community.bluescape.com/u/system)\
**Post date:** [December 7, 2023, 7:47pm UTC](https://community.bluescape.com/t/400-error-messages-or-placeholder-images-appear-when-using-bing-images-in-a-popsync-search/5231/4 "2023-12-07T19:47:28Z")

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Closed on December 7, 2023, 7:47pm UTC

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