# Latest **URL:** https://community.bluescape.com/latest.md?page=3 [Latest](https://community.bluescape.com/latest.md) · [Categories](https://community.bluescape.com/categories.md) · [Tags](https://community.bluescape.com/tags.md) **Page:** 4 --- ## [Bluescape System Requirements](https://community.bluescape.com/t/bluescape-system-requirements/3389)
**Author:** [@Tom\_Garrett](https://community.bluescape.com/u/Tom_Garrett)\ **Replies:** 0\ **Last updated:** [May 3, 2023, 1:35pm UTC](https://community.bluescape.com/t/bluescape-system-requirements/3389 "2023-05-03T13:35:13Z")
Bluescape recommends that your hardware meet the minimum requirements outlined below. Be aware that there are factors beyond CPU, RAM, and Bandwith that can impact the performance of your workspace. These factors inclu… --- ## [Inconsistencies when copying and pasting content](https://community.bluescape.com/t/inconsistencies-when-copying-and-pasting-content/5708)
**Author:** [@stefanieo](https://community.bluescape.com/u/stefanieo)\ **Replies:** 0\ **Last updated:** [May 3, 2024, 2:50pm UTC](https://community.bluescape.com/t/inconsistencies-when-copying-and-pasting-content/5708 "2024-05-03T14:50:18Z")
Copying and pasting a single image or a canvas and cluster of images from a source workspace to a destination workspace is inconsistent. Sometimes, the canvas and cluster of images will paste as expected, and other times… --- ## [Firefox Browser not compatible with Stream Share+](https://community.bluescape.com/t/firefox-browser-not-compatible-with-stream-share/5672)
**Author:** [@Tom\_Garrett](https://community.bluescape.com/u/Tom_Garrett)\ **Replies:** 0\ **Last updated:** [April 5, 2024, 1:49pm UTC](https://community.bluescape.com/t/firefox-browser-not-compatible-with-stream-share/5672 "2024-04-05T13:49:42Z")
Bluescape places both the WebRTC server and the TURN server in the same Virtual private cloud and has them communicate using private IP addresses. When WebRTC sends its private IP address as a connection candidate, Firef… --- ## [Saving Content from Personal Spaces](https://community.bluescape.com/t/saving-content-from-personal-spaces/5591)
**Author:** [@stefanieo](https://community.bluescape.com/u/stefanieo)\ **Replies:** 0\ **Last updated:** [May 1, 2024, 1:00pm UTC](https://community.bluescape.com/t/saving-content-from-personal-spaces/5591 "2024-05-01T13:00:02Z")
Starting August 11, 2024, all Bluescape Go, Pro, and Business accounts will be removed as these plans are no longer offered. Additionally, all personal spaces for all account types will be removed. If you want to keep yo… --- ## [Bluescape for Government | March 2024 Release Notes](https://community.bluescape.com/t/bluescape-for-government-march-2024-release-notes/5667)
**Author:** [@Tom\_Garrett](https://community.bluescape.com/u/Tom_Garrett)\ **Replies:** 0\ **Last updated:** [April 3, 2024, 5:50pm UTC](https://community.bluescape.com/t/bluescape-for-government-march-2024-release-notes/5667 "2024-04-03T17:50:42Z")
Support Note Some features included in this release may not apply to your team. If you’re unsure whether your team has a certain feature, contact your IT department. These changes are scheduled to go live on… --- ## [Instructions for Data Migration Between Instances](https://community.bluescape.com/t/instructions-for-data-migration-between-instances/5269)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [April 29, 2024, 6:19pm UTC](https://community.bluescape.com/t/instructions-for-data-migration-between-instances/5269 "2024-04-29T18:19:39Z")
This topic covers the administration steps to migrate organizations between instances. Glossary Source organization or instance refers to the current organization or instance you are using. Target (destination) organ… --- ## [Command Line Interface - Administrator Guide](https://community.bluescape.com/t/command-line-interface-administrator-guide/3911)
**Author:** [@Tom\_Garrett](https://community.bluescape.com/u/Tom_Garrett)\ **Replies:** 0\ **Last updated:** [August 29, 2023, 6:13pm UTC](https://community.bluescape.com/t/command-line-interface-administrator-guide/3911 "2023-08-29T18:13:22Z")
The Command Line Interface (CLI) replaces the Bluescape Config Center, allowing instance admins to use a terminal to make configuration changes to their instances and teams. Many administrative features are now availa… --- ## [Bluescape Plugin for Rocket.Chat](https://community.bluescape.com/t/bluescape-plugin-for-rocket-chat/5700)
**Author:** [@stefanieo](https://community.bluescape.com/u/stefanieo)\ **Replies:** 0\ **Last updated:** [April 25, 2024, 3:18pm UTC](https://community.bluescape.com/t/bluescape-plugin-for-rocket-chat/5700 "2024-04-25T15:18:20Z")
Overview The Bluescape plugin for Rocket.Chat allows you to quickly launch Bluescape workspaces directly from Rocket.Chat. It uses a simple slash command /bluescape workspace which will create a new workspace and add a… --- ## [Shapes and Icons](https://community.bluescape.com/t/shapes-and-icons/5686)
**Author:** [@Laura\_Fletcher](https://community.bluescape.com/u/Laura_Fletcher)\ **Replies:** 6\ **Last updated:** [April 19, 2024, 4:38pm UTC](https://community.bluescape.com/t/shapes-and-icons/5686 "2024-04-19T16:38:27Z")
No shapes or icons will load other than Basic Shapes --- ## [How to Download and Install the Bluescape Desktop Application](https://community.bluescape.com/t/how-to-download-and-install-the-bluescape-desktop-application/1758)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [May 10, 2022, 2:14pm UTC](https://community.bluescape.com/t/how-to-download-and-install-the-bluescape-desktop-application/1758 "2022-05-10T14:14:35Z")
The Bluescape Desktop App contains all of the functionality the Web client currently has but removes browser dependency and provides members with a dedicated Bluescape experience. Support Note You may need to … --- ## [Uploading content from Dropbox & Box occasionally fails](https://community.bluescape.com/t/uploading-content-from-dropbox-box-occasionally-fails/5663)
**Author:** [@stefanieo](https://community.bluescape.com/u/stefanieo)\ **Replies:** 0\ **Last updated:** [March 28, 2024, 7:40pm UTC](https://community.bluescape.com/t/uploading-content-from-dropbox-box-occasionally-fails/5663 "2024-03-28T19:40:28Z")
Uploading content from Dropbox and Box via the :add\_content: (Add content) option forces the workspace to reconnect. Steps to reproduce Open a workspace. Upload content from Dropbox or Box via the :add\_content: (Add co… --- ## [Wacom Softbundle FAQ](https://community.bluescape.com/t/wacom-softbundle-faq/2724)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [January 19, 2023, 8:18pm UTC](https://community.bluescape.com/t/wacom-softbundle-faq/2724 "2023-01-19T20:18:51Z")
Support Note This topic is only applicable if you have purchased an applicable Wacom device and activated your Bluescape account before May 1, 2024. Program Overview Bluescape offers three free months of Blu… --- ## [Student's Guide to Getting Started](https://community.bluescape.com/t/students-guide-to-getting-started/3490)
**Author:** [@kristeno](https://community.bluescape.com/u/kristeno)\ **Replies:** 0\ **Last updated:** [April 26, 2023, 9:04pm UTC](https://community.bluescape.com/t/students-guide-to-getting-started/3490 "2023-04-26T21:04:10Z")
This topic will help guide you through the first steps in using Bluescape for your courses. You'll learn how to gain access to your account, your instructor's workspace(s), and your own. Activating Your Account … --- ## [Removing Users and Reassigning Workspaces](https://community.bluescape.com/t/removing-users-and-reassigning-workspaces/4272)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [September 12, 2023, 4:03pm UTC](https://community.bluescape.com/t/removing-users-and-reassigning-workspaces/4272 "2023-09-12T16:03:08Z")
When one or more members leave an Organization, Org administrators can delegate ownership of the former Organization members’ workspaces. The workspace reassignment feature enables: Org admins to reallocate workspace… --- ## [Changing Character Limits of Text Box](https://community.bluescape.com/t/changing-character-limits-of-text-box/5649)
**Author:** [@Brandon\_Carrell](https://community.bluescape.com/u/Brandon_Carrell)\ **Replies:** 4\ **Last updated:** [March 23, 2024, 3:49am UTC](https://community.bluescape.com/t/changing-character-limits-of-text-box/5649 "2024-03-23T03:49:56Z")
Is there a way to change the character limit in the text boxes? I use bluescape to do storyboarding and i keep getting limited to 2000 characters --- ## [Bluescape Release Schedule](https://community.bluescape.com/t/bluescape-release-schedule/95)
**Author:** [@michellefs](https://community.bluescape.com/u/michellefs)\ **Replies:** 0\ **Last updated:** [October 4, 2021, 5:23pm UTC](https://community.bluescape.com/t/bluescape-release-schedule/95 "2021-10-04T17:23:07Z")
Bluescape delivers releases quarterly for SaaS and GovCloud customers. Both releases are scheduled to occur during the same week of the first month of each quarter. However, the maintenance days and windows differ slight… --- ## [Image Watermark is Missing when Accessing a Workspace](https://community.bluescape.com/t/image-watermark-is-missing-when-accessing-a-workspace/3194)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 5:51pm UTC](https://community.bluescape.com/t/image-watermark-is-missing-when-accessing-a-workspace/3194 "2024-03-13T17:51:12Z")
In Bluescape, when you attempt to add a watermark to an image file, the addition of the watermark is unsuccessful. Cause This issue may be caused by any third-party ad-blocking software you may have installed. Steps to… --- ## ["Oops, your PIN was incorrect. Please try again." Message Appears when Sending a Workspace to a Wall](https://community.bluescape.com/t/oops-your-pin-was-incorrect-please-try-again-message-appears-when-sending-a-workspace-to-a-wall/5248)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 5:38pm UTC](https://community.bluescape.com/t/oops-your-pin-was-incorrect-please-try-again-message-appears-when-sending-a-workspace-to-a-wall/5248 "2024-03-13T17:38:54Z")
In Bluescape, when you attempt to send your workspace to the wall, an “Oops, your PIN was incorrect. Please try again.” message appears. Steps to reproduce Your wall client auto-updates to the most recent version of th… --- ## [Unable to Sign Up for Bluescape AI Trial when Logged On using SSO](https://community.bluescape.com/t/unable-to-sign-up-for-bluescape-ai-trial-when-logged-on-using-sso/5247)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 5:37pm UTC](https://community.bluescape.com/t/unable-to-sign-up-for-bluescape-ai-trial-when-logged-on-using-sso/5247 "2024-03-13T17:37:10Z")
In Bluescape, when you are logged on using SSO, and you attempt to sign up for Bluescape AI early access, the sign-up process is unsuccessful. Additional information Bluescape AI is currently offered as a separate servi… --- ## [Error Page Appears when Signing Up for Bluescape Using an Email Address](https://community.bluescape.com/t/error-page-appears-when-signing-up-for-bluescape-using-an-email-address/5267)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 5:35pm UTC](https://community.bluescape.com/t/error-page-appears-when-signing-up-for-bluescape-using-an-email-address/5267 "2024-03-13T17:35:08Z")
In Bluescape, when you sign up for a free account by email, an error message appears. Steps to reproduce In your browser, go to Bluescape and register for a Bluescape Go account using email. Fill out your Name, Company… --- ## ["Sorry, an error has occurred..." Message Appears When Registering for a Bluescape or Popsync Account](https://community.bluescape.com/t/sorry-an-error-has-occurred-message-appears-when-registering-for-a-bluescape-or-popsync-account/5268)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 1\ **Last updated:** [March 13, 2024, 5:34pm UTC](https://community.bluescape.com/t/sorry-an-error-has-occurred-message-appears-when-registering-for-a-bluescape-or-popsync-account/5268 "2024-03-13T17:34:26Z")
In Popsync, when you sign up for an account on Popsync.io, a “Sorry, an error has occurred…” message appears. Steps to reproduce Create a new account using Popsync.io or from Bluescape. Populate the required fields, ag… --- ## [Presentation loses synchronization between leader and followers](https://community.bluescape.com/t/presentation-loses-synchronization-between-leader-and-followers/5638)
**Author:** [@stefanieo](https://community.bluescape.com/u/stefanieo)\ **Replies:** 0\ **Last updated:** [March 13, 2024, 5:31pm UTC](https://community.bluescape.com/t/presentation-loses-synchronization-between-leader-and-followers/5638 "2024-03-13T17:31:22Z")
Occasionally, when the laser pointer is used in presentation mode some followers will fall out of sync with the leaders and will not see presentation slide progress. Steps to reproduce Have the leader of a workspace p… --- ## [Bluescape Workspace Navigation Guide](https://community.bluescape.com/t/bluescape-workspace-navigation-guide/2121)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [July 11, 2022, 5:57pm UTC](https://community.bluescape.com/t/bluescape-workspace-navigation-guide/2121 "2022-07-11T17:57:38Z")
This topic outlines using Bluescape with different input devices. Note: Ensure the default :select\_blue\_: Select tool is active. Bluescape can automatically detect what kind of device you are using (mouse, trackpa… --- ## [Copying multiple assets at a time](https://community.bluescape.com/t/copying-multiple-assets-at-a-time/5601)
**Author:** [@pltkgvsu](https://community.bluescape.com/u/pltkgvsu)\ **Replies:** 1\ **Last updated:** [March 11, 2024, 2:34pm UTC](https://community.bluescape.com/t/copying-multiple-assets-at-a-time/5601 "2024-03-11T14:34:31Z")
When copying multiple assets in a workspace, sometimes there is a glitch where it will ask “How do you want to paste this? Text or Notecard” rather than pasting the assets copied. This will also happen if I try to copy t… --- ## [March 2024 API Release Notes](https://community.bluescape.com/t/march-2024-api-release-notes/5596)
**Author:** [@kkoechley](https://community.bluescape.com/u/kkoechley)\ **Replies:** 0\ **Last updated:** [March 8, 2024, 12:28am UTC](https://community.bluescape.com/t/march-2024-api-release-notes/5596 "2024-03-08T00:28:06Z")
Support Note Release 24.03.1 March 2024 Release Notes New API Changes V2 OAuth endpoints have discontinued. You can use V3 OAuth or you can Migrate your existing V2 OAuth flow to V3 v3 Known Issues RES… --- ## [Cannot open Documents in embedded links](https://community.bluescape.com/t/cannot-open-documents-in-embedded-links/5465)
**Author:** [@Amerehei](https://community.bluescape.com/u/Amerehei)\ **Replies:** 3\ **Last updated:** [March 7, 2024, 8:18pm UTC](https://community.bluescape.com/t/cannot-open-documents-in-embedded-links/5465 "2024-03-07T20:18:09Z")
If you open a workspace page and zoom in to a Document there is an open button to open the document, it works well on regular urls. But it doesn’t work on embedded URLs To reproduce issue: To eliminate web security fe… --- ## [Presenting Content in Bluescape](https://community.bluescape.com/t/presenting-content-in-bluescape/190)
**Author:** [@michellefs](https://community.bluescape.com/u/michellefs)\ **Replies:** 0\ **Last updated:** [October 29, 2021, 11:25pm UTC](https://community.bluescape.com/t/presenting-content-in-bluescape/190 "2021-10-29T23:25:24Z")
Become the Workspace Leader The best way to present workspace content is by leading a workspace. This way, you control the navigation for everyone in the workspace. Watch Videos at the Same Time Video syncing is us… --- ## [How to Use Presentation Templates](https://community.bluescape.com/t/how-to-use-presentation-templates/388)
**Author:** [@kristeno](https://community.bluescape.com/u/kristeno)\ **Replies:** 0\ **Last updated:** [November 19, 2021, 11:37pm UTC](https://community.bluescape.com/t/how-to-use-presentation-templates/388 "2021-11-19T23:37:43Z")
Presentation Template The vertical and horizontal Presentation templates provide a simple layout to organize your meetings. You can place your content in each of the pre-built canvases, then use Present mode to run a … --- ## [Installing Bluescape on a Large Touch Display](https://community.bluescape.com/t/installing-bluescape-on-a-large-touch-display/3791)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [August 8, 2023, 1:01pm UTC](https://community.bluescape.com/t/installing-bluescape-on-a-large-touch-display/3791 "2023-08-08T13:01:51Z")
Overview Bluescape is available for large touchscreen displays. Users can enjoy all the workspace features they have today on their desktops on large displays, eliminating any compatibility issues that may have existed… --- ## [Bulk Adding Collaborators Using a CSV file](https://community.bluescape.com/t/bulk-adding-collaborators-using-a-csv-file/3046)
**Author:** [@Scott\_Robinson](https://community.bluescape.com/u/Scott_Robinson)\ **Replies:** 0\ **Last updated:** [February 2, 2023, 3:57pm UTC](https://community.bluescape.com/t/bulk-adding-collaborators-using-a-csv-file/3046 "2023-02-02T15:57:27Z")
Bulk Adding Collaborators with a CSV File When adding multiple collaborators to a workspace with a CSV file, the file must meet all of the following requirements: It must contain an email column and a role column. The … [Previous page](https://community.bluescape.com/latest.md?page=2) [Next page](https://community.bluescape.com/latest.md?page=4)