# Service Updates **URL:** https://community.bluescape.com/c/support/service-updates/35.md [Latest](https://community.bluescape.com/latest.md) · [Categories](https://community.bluescape.com/categories.md) · [Tags](https://community.bluescape.com/tags.md) --- ## [Service Status for Bluescape](https://community.bluescape.com/t/service-status-for-bluescape/197)
**Author:** [@stefanieo](https://community.bluescape.com/u/stefanieo)\ **Replies:** 0\ **Last updated:** [November 2, 2021, 8:29pm UTC](https://community.bluescape.com/t/service-status-for-bluescape/197 "2021-11-02T20:29:37Z")
Our goal is to ensure the status of Bluescape is consistently monitored and for you to see what’s currently happening. Here you will find real-time updates for the service status of Bluescape as a whole. You can also se… --- ## [Bluescape Release Schedule](https://community.bluescape.com/t/bluescape-release-schedule/95)
**Author:** [@michellefs](https://community.bluescape.com/u/michellefs)\ **Replies:** 0\ **Last updated:** [October 4, 2021, 5:23pm UTC](https://community.bluescape.com/t/bluescape-release-schedule/95 "2021-10-04T17:23:07Z")
Bluescape delivers releases quarterly for SaaS and GovCloud customers. Both releases are scheduled to occur during the same week of the first month of each quarter. However, the maintenance days and windows differ slight… --- ## [Statement from the Bluescape CISO Regarding the Recent Metabase Vulnerability](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-regarding-the-recent-metabase-vulnerability/3848)
**Author:** [@mark.willis](https://community.bluescape.com/u/mark.willis)\ **Replies:** 0\ **Last updated:** [July 25, 2023, 2:30pm UTC](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-regarding-the-recent-metabase-vulnerability/3848 "2023-07-25T14:30:40Z")
On July 20th, 2023 Metabase publicly announced a critical vulnerability had been detected which allows unauthenticated attackers to run arbitrary commands with the same access privileges as the Metabase server. https://w… --- ## [6/13 - Service Disruption RESOLVED](https://community.bluescape.com/t/6-13-service-disruption-resolved/3747)
**Author:** [@Bryan](https://community.bluescape.com/u/Bryan)\ **Replies:** 1\ **Last updated:** [June 13, 2023, 11:06pm UTC](https://community.bluescape.com/t/6-13-service-disruption-resolved/3747 "2023-06-13T23:06:37Z")
1 PM PST We are aware of an issue impacting the Bluescape service and are investigating. Thank you for your patience as we work to resolve it. --- ## [Service Disruption (Thursday, 12.1.2022) - Resolved](https://community.bluescape.com/t/service-disruption-thursday-12-1-2022-resolved/2855)
**Author:** [@kristeno](https://community.bluescape.com/u/kristeno)\ **Replies:** 0\ **Last updated:** [December 1, 2022, 10:09pm UTC](https://community.bluescape.com/t/service-disruption-thursday-12-1-2022-resolved/2855 "2022-12-01T22:09:12Z")
Bluescape is aware of issues affecting our service today between 12:30 - 1:00pm PST, which stem from an internal DNS update that impacted our production environment. Our team quickly resolved the issue and took correctiv… --- ## [Statement from the Bluescape CISO Regarding the Spring4Shell Vulnerability](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-regarding-the-spring4shell-vulnerability/1536)
**Author:** [@mark.willis](https://community.bluescape.com/u/mark.willis)\ **Replies:** 0\ **Last updated:** [April 1, 2022, 12:43pm UTC](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-regarding-the-spring4shell-vulnerability/1536 "2022-04-01T12:43:23Z")
As you may be aware, the Spring4Shell zero-day vulnerability cve-2022-22965 first came to light on March 30th, 2022 with warnings that it can allow remote code execution. Based on an extensive internal review, Bluescape… --- ## [Statement from the Bluescape CISO - Please Update Google Chrome](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-please-update-google-chrome/1155)
**Author:** [@mark.willis](https://community.bluescape.com/u/mark.willis)\ **Replies:** 0\ **Last updated:** [February 15, 2022, 10:20pm UTC](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-please-update-google-chrome/1155 "2022-02-15T22:20:49Z")
The US-CERT has advised all Google Chrome users to update Chrome to version 98.0.4758.102 as soon as possible to avoid being vulnerable to a critical vulnerability. Bluescape members who have performed the update have r… --- ## [Service Disruption (Tuesday, 2.15.2022) - Resolved](https://community.bluescape.com/t/service-disruption-tuesday-2-15-2022-resolved/1153)
**Author:** [@Bryan](https://community.bluescape.com/u/Bryan)\ **Replies:** 0\ **Last updated:** [February 15, 2022, 7:40pm UTC](https://community.bluescape.com/t/service-disruption-tuesday-2-15-2022-resolved/1153 "2022-02-15T19:40:46Z")
Bluescape is aware of issues affecting the service, which stem from a Cloudflare disruption that impacts many companies. We are tracking the status of Cloudflare and will provide updates when available. --- ## [Statement from the Bluescape CISO Regarding the Log4j Vulnerability](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-regarding-the-log4j-vulnerability/708)
**Author:** [@kristeno](https://community.bluescape.com/u/kristeno)\ **Replies:** 0\ **Last updated:** [December 15, 2021, 12:12am UTC](https://community.bluescape.com/t/statement-from-the-bluescape-ciso-regarding-the-log4j-vulnerability/708 "2021-12-15T00:12:00Z")
To our customers: As you may be aware, the Log4j zero-day vulnerability NVD - CVE-2021-44228 first came to light on December 9, with warnings that it can allow unauthenticated remote code execution and access to servers… --- ## [Service disruption (Tuesday, 12.7.2021) - Resolved](https://community.bluescape.com/t/service-disruption-tuesday-12-7-2021-resolved/662)
**Author:** [@Mr.D](https://community.bluescape.com/u/Mr.D)\ **Replies:** 1\ **Last updated:** [December 8, 2021, 5:26pm UTC](https://community.bluescape.com/t/service-disruption-tuesday-12-7-2021-resolved/662 "2021-12-08T17:26:35Z")
Bluescape is aware of issues affecting the service, which stem from an AWS outage that impacts many companies. We are tracking the status of AWS and will provide updates when available. Updates: 9:52am PST - The only s…